Privacy Policy

At Whispers Fragrance, accessible through our Shopify store, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our store.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, shipping address, and email address when you place an order.

  • Order Details: Products you purchase, payment method (Cash on Delivery), and delivery instructions.

  • Device & Browsing Data: IP address, browser type, cookies, and pages you visit for analytics and store optimization.

2. How We Use Your Information

We use the collected information for:

  • Processing and delivering your perfume orders within Pakistan via Cash on Delivery.

  • Contacting you regarding your order confirmation, shipping updates, or delivery coordination.

  • Improving store performance using analytics and customer behavior insights.

  • Running marketing campaigns (if you subscribe), including Meta/Google ads personalization.

  • Preventing fraud, fake orders, or unauthorized activity.

3. Cookies & Tracking

Our store uses cookies to:

  • Remember your preferences and shopping cart.

  • Analyze website traffic and improve user experience.

  • Support advertising platforms such as Facebook, Instagram, and Google (where applicable).

You may disable cookies in your browser settings, but some features may not work properly.

4. Sharing of Information

We may share your data with trusted third parties only for essential services such as:

  • Delivery Partners: To ship your orders.

  • Analytics Tools: For store insights.

  • Advertising Platforms: For campaign optimization (without exposing sensitive personal data publicly).

We do not sell or misuse your personal information.

5. Data Protection

We take security measures to protect your data from:

  • Unauthorized access

  • Data leaks

  • Misuse or alteration

However, no online system is 100% secure, so we encourage safe browsing practices.

6. Your Rights

As a customer, you have the right to:

  • Request details of the data we hold about you

  • Ask for corrections or deletion

  • Opt out of marketing messages anytime

7. Policy Updates

Whispers Fragrance may update this Privacy Policy occasionally. Changes will be posted on this page.

8. Contact Us

For any privacy-related concerns, reach us at our store support through the Contact Us page on Shopify.

By using our store, you agree to the terms described in this Privacy Policy.